Returns & Exchanges
Returns and exchanges are accepted within 15 days of the package being received. All original tags must be attached and sanitary liners must be in place on all bottoms. We will not accept returns and exchanges outside of the return window. Refunds for items returned within 15 days of the delivery date will be credited to the original credit card used (shipping fees will not be refunded). There will be absolutely no refunds, store credit or exchanges for items returned more than 15 days after the delivery date.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.